Elevator Modernization Project

At Hyatt Regency Waikiki Beach Resort and Spa every detail makes a difference.  Our room remodels reflect our desire to create a space that is smart, intuitive, and timeless.  Our goal is to do the same with our elevators.


In order to improve the guest experience by providing a more reliable and efficient elevator experience, we are undergoing an upgrade of all of the cabs. Due to the complexity of the work, we have carefully designed a schedule that will limit as much guest interruption as possible while we make the changes. Each tower will undergo one cab modernization at a time, leaving the remaining elevators fully operational for guests.  Please plan for longer than normal wait times.


The elevator modernization is a multifaceted project that includes the upgrading of equipment, controls, electronic and mechanical components.  When completed, the elevators will be operated using state-of-the-art technology and provide a quick and smooth transition from our shops area to your personal retreat in Waikiki.


In the process of this transition, we will make every effort to ease any congestion during high traffic times by assigning our Aloha Ambassadors at the elevators on the second floor. Our ambassadors will monitor the elevator wait times and provide additional assistance should it be required.


 Should you have any questions or need assistance, please contact our Guest Services team by email at waikiki.regency@hyatt.com.

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2424 Kalakaua Avenue, Honolulu, Hawaii, USA, 96815-3289

  • Tel: +1 808 923 1234
  • Fax: +1 808 926 3415

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